Terms of Service

Last updated: October 13, 2025

1. Acceptance of Terms

By accessing or using ChainNox services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Services

ChainNox provides blockchain infrastructure, cryptocurrency APIs, payment gateways, and related B2B services. Our services include but are not limited to:

  • Cryptocurrency withdrawal and deposit APIs
  • MetaTrader bridge integration
  • Cryptocurrency payment processing
  • Blockchain infrastructure services
  • Developer tools and documentation

3. User Eligibility

To use our services, you must:

  • Be at least 18 years old
  • Have the legal authority to enter into these Terms
  • Not be prohibited from using our services under applicable laws
  • For B2B services: represent a legitimate business entity
  • Comply with all applicable laws and regulations in your jurisdiction

4. Account Registration and Security

4.1 Account Information

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain and update your information as needed
  • Keep your account credentials secure
  • Notify us immediately of any unauthorized access

4.2 Minimal Data Collection

In line with our privacy-first approach, we only collect essential information. Names are only required when legally necessary or essential for service delivery.

5. Acceptable Use Policy

You agree not to use our services for:

  • Illegal activities or violation of any laws
  • Money laundering or terrorist financing
  • Fraud, scams, or deceptive practices
  • Hacking, phishing, or unauthorized access attempts
  • Violation of intellectual property rights
  • Spam or unsolicited communications
  • Activities that could harm our systems or other users

6. B2B Service Terms

6.1 KYC/AML Responsibilities

Client institutions are solely responsible for all KYC/AML compliance requirements. ChainNox does not provide compliance services and shall not be liable for any compliance failures.

6.2 Integration Requirements

  • Proper implementation of security measures
  • Adherence to API usage guidelines
  • Compliance with rate limits and technical specifications
  • Maintenance of appropriate system security

7. Fees and Payment Terms

Fees for our services will be communicated clearly before you commit to using paid services. Payment terms include:

  • Fees are non-refundable unless otherwise stated
  • Payment methods and schedules as specified in service agreements
  • Automatic billing for subscription services
  • Right to suspend services for non-payment

8. Intellectual Property Rights

8.1 ChainNox Property

All rights, title, and interest in ChainNox services, including software, APIs, documentation, and trademarks, remain our exclusive property.

8.2 User Content

You retain ownership of content you provide to us but grant us necessary rights to provide our services.

9. Service Availability and Modifications

We strive to maintain service availability but do not guarantee uninterrupted access. We reserve the right to:

  • Modify or discontinue services with reasonable notice
  • Perform maintenance and updates
  • Implement security measures that may affect service access
  • Update these Terms with advance notice

10. Limitation of Liability

ChainNox's liability is limited to the maximum extent permitted by law. We are not liable for indirect, consequential, or punitive damages.

Our maximum liability for any claim is limited to the amount paid by you for the specific service in question during the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold ChainNox harmless from any claims, damages, or expenses arising from:

  • Your use of our services
  • Violation of these Terms
  • Violation of applicable laws
  • Infringement of third-party rights
  • Your compliance failures (especially KYC/AML)

12. Termination

Either party may terminate the service relationship:

  • With reasonable notice for convenience
  • Immediately for material breach of these Terms
  • For suspected illegal activity or security concerns

13. Dispute Resolution

Disputes will be resolved through:

  • First, good faith negotiations
  • If necessary, binding arbitration
  • Governing law as specified in service agreements

14. Updates to Terms

We may update these Terms periodically. Material changes will be communicated through:

  • Email notifications to registered users
  • Prominent notices on our website
  • Updated "Last modified" date

15. Contact Information

For questions about these Terms of Service, please contact:

ChainNox Legal Team

Email: legal@chainnox.com

Subject: Terms of Service Inquiry

By using ChainNox services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.