Privacy Policy

Last updated: October 13, 2025

1. Introduction

ChainNox ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and products.

2. Information We Collect

2.1 Minimal Data Collection Approach

We follow a minimal data collection approach and only collect information that is essential for providing our services:

Information We May Collect:

• Email addresses: For account creation, communication, and newsletter subscriptions
• Company information: Business name and industry (for B2B services only)
• Technical data: IP addresses, browser information, and usage analytics
• API usage data: Transaction logs and API call statistics (anonymized)
• Names: Only collected when absolutely necessary for service provision or legal requirements

Information We Do NOT Collect:

• Names (unless legally required or essential for service delivery)
• Social security numbers or government IDs
• Financial account information
• Detailed personal profiles or behavioral data
• Sensitive personal information unless explicitly required

2.2 Automatic Data Collection

We automatically collect certain information when you visit our website:

• Log information (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage patterns (anonymized analytics data)
• Cookies and similar technologies (see Cookie Policy for details)

3. How We Use Your Information

We use the collected information solely for the following purposes:

• Providing and improving our services
• Communicating with you about our services
• Technical support and customer service
• Security monitoring and fraud prevention
• Compliance with legal obligations
• Sending newsletters (with explicit consent)
• Website analytics and performance optimization

4. Information Sharing and Disclosure

4.1 Limited Exceptions

We may disclose information only in the following limited circumstances:

• Legal compliance: When required by law, court order, or government request
• Security: To protect our rights, property, or safety, or that of our users
• Service providers: To trusted vendors who assist in operating our website (under strict confidentiality agreements)
• Business transfer: In case of merger, acquisition, or sale of assets (with prior notice)

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted database storage
• Regular security audits and assessments
• Access controls and authentication measures
• Secure server infrastructure
• Regular software updates and patches

6. Data Retention

We retain your information only as long as necessary:

• Account data: Until account deletion or 2 years of inactivity
• Analytics data: Anonymized data for up to 2 years
• Communication records: Up to 3 years for customer support purposes
• Legal compliance: As required by applicable laws

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain uses of your information

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will promptly delete it.

9. International Data Transfers

If you are located outside our primary jurisdiction, your information may be transferred to and processed in countries where our servers and service providers are located. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: